Flower Station

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ABOUT FLOWER STATION :

Flower Station's journey started towards the end of 2001 with what still remains its flagship flower shop. It was set up in place of, what was once, a petrol station perfectly situated on London's Park Road, North London's gates to Central London. In the early years, Flower Station was a little florist barely serving customers within a mile radius and struggling to survive yet there was a great potential. Directors had a vision and decided to to persist and invest every resource into their plan for the business. This dedication to customer service and passion for the business has led Flower Station from being just your local flower shop, to a recognised London brand.

Chance is these days you will most likely come across one or many of its delivery vans buzzing around London on daily basis. Yes, today, Flower Station is proud to be one of leading florists in London and UK with several shops scattered across London as well as having a sister company equally as large.Our aim was and still is, to bring great florist work at affordable prices. Our bouquets are made to order by expert florists, from all over the world, and flowers are our passion. Through this journey we have embraced the social media channels and we like to share our news and tips as well as show that there are real people working behind the website and that we do care.

PRODUCTS OFFERED:

FLORIST SERVICES

• Wedding Flowers
• Florist Careers
• Cheap Flowers Delivered
• Same Day Flowers
• Sunday Flower Delivery
• Florists London
• Flower Care Tips
• Corporate
• Our Locations
• Wedding Catalog

FLOWERS DELIVERED IN

• North West London
• Central London
• North London
• West London
• East London
• South East London
• South West London
• Next Day Flowers UK

HOW TO APPLY COUPON CODE ON FLOWER STATION  BY XCOUPONS.IN:

• Have a look at all the latest Flower Station Discount Codes, Offers, coupon codes, and deals on xcoupons.in
• Select the Flower Station Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Visit the landing page and add the products to your cart and click on go to cart button.
• Create an account or sign in to your Flower Station
• Apply the Discount Codein the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and place your order at last.

SHIPPING AND DELIVERY POLICY:

• Order flowers by 6 pm for same day delivery in London. Unfortunately we cannot guarantee same day delivery in rest of UK.
• Flower Station delivers flowers seven days a week, including Sundays, in any London postcode or area (North, North West, West, South West, South East, East, West Central and East Central).
• Sunday and Monday delivery for rest of UK is not available. You may call us and we will at our discretion attempt to find a florist on your behalf that can deliver flowers outside of London on Sundays and Mondays (minimum spend £40).
• If you have booked our free Same Day Anytime option then our delivering times are between 9 am and 6 pm. We will try to deliver as soon as possible depending on the volume of orders we receive.
• If the recipient is not at home, we will attempt to call the number provided. If that is not available we will look to leave the flowers safe with the neighbour, outside the property and leave a note through the door.
• It is the responsibility of the sender to ensure the recipient of the delivery is at home to receive their items.
• If we attempt a delivery and the recipient is not at home we will leave the package in the safest place possible, this is down to the sole discretion of the driver.
• We will always leave a delivery note with details on where the delivery package was left. Once we have delivered the item to the delivery address its safety is no longer our responsibility rather that of the sender.
• We offer a Next Day Nationwide delivery service. You must order by at least 3pm the previous day in order to receive your order outside of London on your designated day.
• Please note we do not deliver Nationwide on Sundays and Mondays. (If you are worried you have missed the deadline, why not email or call us and we’ll get back to you as soon as we can
• our flower shop is open 24 hours a day and we can deliver at any time. Please note our delivery drivers finish at 7 pm so we may have to book a minicab.
• All orders placed for same day delivery will be delivered same day. All orders after 6 PM for same day delivery have to be placed over the phone and may incur an extra fee.

 TRACK YOUR ORDER STATUS:

• Check the status of your order via the Order Tracker page.
• All you need is your order number and email address.
• Track your parcel by following the link in your Shipment Confirmation email. This will be sent to you as soon as your parcel is shipped.

RETURN, REFUND, AND CANCELLATION POLICY:

• We have a 14 day return policy on all non-perishable items such as vases, unopened champagne boxes and soft toys.
• However due to the perishable nature of the flowers we will only accept returns and issue refunds if the following is true; Flower Station has made a mistake with your order or the flowers were severely damaged on delivery.
• Please read the following policy statement which applies to these cases.
• On the rare off-chance we have made a mistake with your order please notify us within a maximum of 2 days from your delivery along with pictures depicting the issue and showing the bouquet as a whole. Please forward to info@flowerstation.co.uk
• Once our team verifies the issue, we will organise a replacement instantly and cover the costs ourselves.
• As for flower condition, although we say as a rule of thumb that between 4-5 days is a good time frame for flower freshness, this can vary.
• There are many factors when it comes to the lifespan of a flower such as it's verity, room temperature where it is kept, how often the stems are re-cut and water is changed.
• We must advise that any bouquets that are delivered in "water bubbles" must be removed instantly and placed into a vase with water.
• Once the flowers leave our florist, we have no control over these factors. However if you experience flowers wilting before this 4-5 day period, please send us a photo and we will review them on a case by case basis.
• If we believe that the flowers don't meet our high standards then again, we will replace them free of charge.
• At our discretion, any replacement or refund will be proportionate to the problems that have occurred.
• If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
• We'll notify you via e-mail of your refund once we've received and processed the returned item. Alternatively please feel free to give us a call on 020 7724 7525.
• Your statutory rights are not affected when purchasing vases and teddy bears as add ons or as a stand alone gift. You may return these items in the same condition as when purchased.

CONTACT AND INFORMATION:

55 PARK ROAD, LONDON, NW1 6XU

PHONE: +44 207 724 7525

FLOWERSTATION.CO.UK