Xcoupons Cashback T&C

NOTE: Xcoupon CASHBACK IS VALID ON COD ORDERS ALSO NOW !! Missing Orders are Accepted Now !! Loot Lo Sale

1. Please add products to your cart only AFTER you click out of Xcoupons Coupons Code. Products lying in the cart before clicking out through Xcoupons will not be eligible for claiming Cashback.

2. Complete your purchase in the same session/in one go after clicking through Xcoupons.

3. Do not visit any other price comparison, coupon, or deal site in between clicking out through Xcoupons & placing the order on the retailer's site.

4. Always use an incognito window of your browser, to avoid cashback tracking issue

5. Cashback is Applicable only For New users only.
6. To claim your cashback for this store it's mandated to fill out the cashback claim form within 24 hrs of your purchase, once done you'll get an email from our side that your cashback is tracked, you'll get the email from our side within 2-3 Business days (Except Saturday & Sunday).

7. Only use Coupons available on Xcoupons to ensure validity & Cashback tracking. Restrictions may apply in some cases. Bulk Orders will NOT be accepted for claiming Cashback: Please note it is against our T&Cs to use our services for non-personal or commercial use. Xcoupons shall block all such accounts and forfeit their cashback balances

8. Cashback is not payable if you return/cancelled / exchange/ partial cancellation / partial exchange your order. In all these cases Cashback for the full order will be declined.

9. Cashback is NOT guaranteed based on various retailer criteria while Using a Coupon, Gift Voucher, Gift Card, Gift Certificate, or Store Credit.

10. Cashback rates are subject to change at any time without prior notification.

11. Please share your Cashback-related queries to cashback@xcoupons.in only, not to the Merchant/purchase store.

12. Creating multiple accounts in order to avail the Cashback multiple times will be considered fraudulent activity and will lead to blocking Your Xcoupons account For Further Usage due to the violation of our Services

13. Cashback will be provided to your bank account within 45 to 50 Days as per Merchant Confirmation.
    Happy Shopping!!!

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Let's Save On Kapiva Products With Xcoupons.in

Nowadays online shopping made our life much easier, now we can shop from anywhere, without visiting any shopping mall or stores. KAPIVA ONLINE SHOPPING becomes even more fascinating when we get KAPIVA PROMO CODES, which can be used to get some of the best deals at KAPIVA SALE. With constant deals and offers served at Xcoupons.in you will be able to save big and making use of KAPIVA PROMO CODE will help you get Kapiva products even at their best price. At xcoupons.in you will be able to get numbers of Kapiva Coupon Code and you can avail of maximum KAPIVA DISCOUNT on shopping at MYGLAM. If you are shopping for the first time in the Kapiva then you can get KAPIVA NEW USER COUPON and KAPIVA FIRST ORDER COUPON. You can avail any of the Kapila DISCOUNT COUPON given at xcoupons.in to grab the latest Discount given at Kapiva Online Store.

ABOUT KAPIVA:

India has a rich Indian legacy which when combined with the latest technology can give some unimaginable good results. Kapiva is the online store that has successfully implemented this philosophy in lifestyle products. As a result, you get some authentic lifestyle products that can help you take care of yourself. Some of the pure and authentic products that you can find at this store are honey, ghee, oils, teas, juices, etc. You can be sure of the purity of products like honey because it is sourced directly from the forest area. Lead a healthy lifestyle by buying Ayurveda products from Kapiva. Ayurveda has a great number of health benefits. These days people are more driven toward the other modes of treatment. But in this time, Kapiva brings the goodness of Ayurveda back through its products. The ingredients are sourced from all parts of India to make the best products for the users. Ayurveda dates back to ancient use when people were dependent more on products obtained from plants and trees for the treatment of various illnesses. The health benefit of these products should be upheld in the medicinal industry and Kapiva is helping us do that. In a time when it is becoming difficult to have access to the purest health products, Shred and Ameve, the founders of Kapiva, built the company to provide healthy products for all men and women alike. Kapiva products consist of juices, tablets, oils, gels and more. The products are made with utmost care to retain the nutritional content of the ingredients. Techniques like cold pressing are used which enhances the value of the juice. Kapiva says no to genetic modification of animals just for better yielding of milk. They use the best substitutes for any ingredient that is most naturally obtained and is rich in vitamins and minerals. So, do not worry about the cost while buying these amazing products.

PRODUCTS OFFERED:

SHOP BY SOLUTION:

There are a lot of problems for which you can get Ayurvedic solutions. Some of the ailments for which you can find natural solutions are detox, weight loss, diabetes, immunity, kidney stone, men’s health, women’s health, skin & hair solutions, etc.

SHOP BY-PRODUCT:

You can also check out the product portfolio of this online store. You will find products like slim shakes, juices, ghee, capsules, gummies, powders & churns, vegan protein, honey, oil, jam, gels, green superfoods, etc.

SHOP BY INGREDIENTS:

If you wish to buy all the natural raw materials from the online store, then you can find natural ingredients like tulsi, wheatgrass, ashwagandha, giloy, karela, noni, moringa, apple cider vinegar, etc.

HOW TO APPLY COUPON CODE ON KAPIVA BY XCOUPONS.IN:

• Have a look at all the latest Kapiva Discount Codes, Offers, coupon codes, and deals on xcoupons.in
• Select the Kapiva Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Visit the landing page and add the products to your cart and click on go to cart button.
• Create an account or sign in to your Kapiva account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and place your order at last.

PAYMENT OPTIONS:

You can do your payments through

• Debit Cards
• Visa
• Master Card
• RuPay
• COD

SHIPPING AND DELIVERY POLICY:

• Kapiva Ayurveda has partnered with reputed logistic partners for our logistic services, to ensure that all our products reach you in the best of conditions with no damage.
• We ensure you that we use packaging materials of the best quality, which are sourced from reliable vendors and ensure thorough testing of package worthiness before using them for shipping and delivery of our products.
• Once our system has processed the order that you have placed with us, your products are thoroughly inspected to ensure that they are in perfect condition.
• After the products have been subjected to thorough inspection and on passing the final round of quality checks, we pack and hand over your products to our trusted logistic partner.
• Our logistic partner will then deliver the products to you at the earliest possibility. In case, our logistic partner is unable to reach you at the shipping address or at the suitable time provided by you, then our logistic partner shall contact you to resolve the same.
• Please note that all products ordered by you (including if any free gifts bundled with the product that you have ordered) will be shipped to you at the shipping address, provided by you at the time of placing your order, with an invoice.
• While we strive to ship all products in your order together, this may not always be possible.
• Each individual product is packaged in bubble wrap while our fragile products like glass bottles are safely secured with an additional layer of bubble wrap.
• We then package our products in cardboard boxes. After packaging, the products are then handed over to our logistic partners for completing the delivery at the shipping address provided by you. Kapiva Ayurveda is in no way responsible for any damages caused to the product while in transit to you.
• Kapiva Ayurveda ships throughout India to almost all pin-codes. The list of pin-code serviceability might change from time to time depending on our logistics partners.
• You can check if we deliver to your shipping address by typing in your pin code on any of our product pages listed on our Website or by entering your shipping details on the checkout page.
• At the time of placing your order, depending on your shipping address, an estimated time of delivery would be shared with you. As we maintain inventory of all products that we sell on our Website, you can rest assured that the product will be dispatched within 2-4 days of you placing your order with us.
• We aspire to get your product delivered within 10 days of you placing your order with us, to the shipping address mentioned at the time of placing your order but at times owing to unforeseen circumstances and delays, deliveries can take slightly longer.
• Please note that Kapiva Ayurveda will try its level best to make sure that you receive your order as soon as possible but Kapiva Ayurveda is not liable for any delay in delivery by our logistics partner.
• Our logistic partner will make sure to give you a call before delivering the product at the shipping address provided by you at the time of placing your order with us.
• Please make sure you are available to receive the calls as usually after 3 (three) failed attempts of trying to deliver the products at the shipping address mentioned, the product shall be returned to our warehouse.
• If no one is available at the address when the delivery of your products is attempted, our logistic partner will make 2 (two) more delivery attempts subsequently.
• Please note that you can contact our Customer Services hotline for rescheduling the delivery date and we shall try to accommodate your request to the best of our abilities. If the aforementioned 3 delivery attempts are unsuccessful, our logistic partner will return your package to us
• We keep our Shipping and Delivery Policy under review to make sure it is up to date and accurate. Any changes we make to this Policy in the future will be posted on this page. We reserve the right to change or update this Policy at any time without any prior intimation to you.
• Such changes shall be effective immediately upon posting on our Website. You are required to review the Policy regularly to keep yourself abreast of the changes if any.       

TRACK YOUR ORDER STATUS:

• Check the status of your order via the order Tracker page.
• All you need is your order number and email address.
• Track your parcel by following the link in your Shipment Confirmation email. This will be sent to you as soon as your parcel is shipped.

RETURN, REFUND, AND CANCELLATION POLICY:

Cancellation Policy

• Kapiva Ayurveda believes in helping its customers as far as possible and therefore, has a liberal Cancellation Policy.
• Under this policy, cancellations will be considered only if the shipment has not been dispatched for the order placed with us via our website i.e. kapiva.in (“Website”).
• Once the shipment has been dispatched, it cannot be cancelled. If we suspect any fraudulent transaction or a transaction that defines the terms and conditions of using the Website, we at our sole discretion could cancel such orders with/ without providing any notification to you.

 Cancellation before shipment

• If the order or the product that you want has not yet been shipped, you can write to our customer support on info@kapiva.in or call us on 1800-274-2575 (Monday to Sunday, 10 am to 7 pm for cancelling your order.
• In such cases, the order will be cancelled and the money will be refunded to you within 2 - 5 days after the cancellation request is processed.
• Please note that once your order has been dispatched from our warehouse, your order cannot be cancelled.
• In case of cancellation before shipment, we process the refund within 2 – 5 business days after receiving your cancellation request.
• For payments done through credit/ debit cards or net banking, the refund will be processed to the same account from which the payment was made within 2 – 5 business days from the date of us receiving the products back. It may take an additional 2-3 days for the amount to reflect in your account.
• For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 2 - 5 business days from the date of us receiving the products back as well as on receiving your bank details via e-mail. It will take an additional 2-3 days for the amount to reflect in your account.
• In addition, we also provide the hassle-free option of a refund through Kapiva Ayurveda coupons, which can be used by you for your future purchases.
• Discount vouchers are meant for one-time use only and shall be treated as used even if you have cancelled the order. If you have redeemed loyalty points for making payment of an order, the same will be credited back to your account in the case of a cancellation of the said order.

Returns, Replacements and Refunds

• Kapiva Ayurveda offers its customers an easy return policy, wherein you can raise a return/ exchange request for a product within a period of 30 days of receipt of its delivery.
• In case you have received a defective product, we request you to raise a return/ exchange request for the said product within a period of 30 days from the date of receipt of its delivery.
• We also accept partial returns wherein you can raise a return request for one or all products in your order.

The steps to be followed for raising a return/ exchange request of a product are as follows:

Step 1: Contact our Customer Support team via email (info@kapiva.in) within a period of 30 days from the date of receiving the order.

Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product, clearly showing the batch number and the invoice for our reference.

Step 3: We will pick up the products within a period of 4 – 7 business days of receiving your request. Once we receive the products back, we will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Returns of products will not be accepted under the following conditions:

• When a product is returned without the original packaging including price tags, original outer packaging, freebies and other accessories or if the original packaging is damaged.
• When the product’s serial number is tampered with.
• When the product’s composition is altered.
• If the request is initiated after a period of 30 business days from the date of receiving the delivery.
• When the product sought to be returned is a free product provided by Kapiva Ayurveda.
• Kapiva Ayurveda takes care to procure, store and sell products of the best quality, in the best of conditions. We have partnered with leading logistic providers in India to ensure that the products that you have ordered reach you in the best of conditions.
• Our shipments go through viaorous quality check processes before they leave our warehouse.
• However, in the rare case that your product is damaged during shipment or transit, you can request a replacement or return and refund.

If you have received an item damaged or have been sent the wrong product, you can follow a few simple steps to initiate your return/ refund within a period of 5 days from the date of receiving the delivery of your order. The steps are as follows:

Step 1: Contact our Customer Support team via email (info@kapiva.in) within 5 days of receiving the delivery of your order.

Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email images or a video of the product and the invoice for our reference. In the images/ video shared on email, the product’s batch details should be clearly visible without which we would be unable to process your request. Please note that:

(a)   If you claim the product is leaking or if the product is damaged during the delivery process, please send us images or a video recording of the leakage/ damage caused, please provide us with clear images or video of the leakage/ damaged product along with clear images or video of the spillage (if any) on the inner and outer packaging.

(b)  In case your claim is that the seal of the product has been tampered with, then please provide us with images to show that the product’s seal has been tampered with.

(c)   In case you received a wrong product, which was never ordered, please provide us with clear images of the wrong product delivered along with the product’s batch details.

Step 3: We will pick up the products within 4 – 7 days of receiving your request. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Once all the details are received, it would take our Customer Services team 3 days to revert to your complaint/ query/ issue. In case an exchange is approved for your complaint, you shall be informed of the same with an authorization number and we will arrange a reverse pickup of the product. In the case of a product refund, once your request is approved, the refund will reflect in your account within 2 – 5 days and you will be sent an email confirming the same.

Please do note that if it is a case of replacement, it is subject to the availability of stock. In case a replacement may not be available, we will refund you the full amount.

Return a part of your order

• Yes, a return can be created if you have ordered multiple products. You can initiate a return/ replacement/ refund for any individual product. However, any product being returned needs to be returned with its original packaging, seals, labels and barcodes intact as well as any complimentary gift or product which came along with it.
• In case of a return/ replacement/ refund, we process the refund within 2 - 5 days from the date when the products have been received and verified at our warehouse.
• For payments done through credit/ debit cards or net banking, the refund will be processed to the same account from which the payment was made within 2 - 5 days from the date of us receiving the products back. It may take an additional 2-3 days for the amount to reflect in your account.
• For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you.
• This process will be completed within 2 - 5 days from the date of us receiving the products back as well as receiving your bank details on e-mail. It may take an additional 2-3 days for the amount to reflect in your account.
• In addition, we also provide the hassle-free option of a refund through Kapiva coupons, which can be used by you for your future purchases.

Refund Policy

• Refunds are only possible in the following cases:

(a)   Cancellation of an order before being shipped; and

(b)  Cases where:

• The customer refused to collect the delivery;
• The customer wasn’t available during the stipulated delivery attempts made by our logistics partner; and
• The delivery address was wrong/ unreachable.
• For scenario (b), we will process the refund after receipt of the product from our logistic provider.
• All refunds will be processed based on the mode of payment used by you while placing the order. Orders paid by credit/ debit card will be refunded by credit card to the credit/ debit card within 8-9 days from the date of receiving your products back from the logistics provider and the refund will reflect in the next statement.
• Orders placed by net banking accounts will be credited back to the same bank account within 8-9 days from the date of receiving your products back from the logistics provider.

Notification of changes in the Cancellation, Returns and Refunds Policy

• We keep our Cancellation, Returns and Refund Policy under review to make sure it is up to date and accurate.
• Any changes we make to this Policy in the future will be posted on this page. We reserve the right to change or update this Policy at any time without any prior intimation to you.
• Such changes shall be effective immediately upon posting on our Website. You are required to review the Policy regularly to keep yourself abreast of the changes if any.

CONTACT AND INFORMATION:

Adret Retail Pvt. Ltd. (Kapiva Ayurveda)
891 Blue Nile Building, 101 1st Floor, Next to Tavaa Restaurant, Bandra (west), Mumbai 400 050
1800-274-2575
info@kapiva.in