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Aditya Agarwal started CHAYAM TEA Creating Flavourful Teas for your Happiness & Well-Being.At CHAYAM, we are passionate about the well-being of our tea drinkers. Each blend has the finest of ingredients and is perfected in small batches to make a brew that is both authentic and flavourful. Cherish your experience with Chayam's journey. DRINK GOOD TEA!

A refreshing minty blend that promotes restoration, relaxation, and calm. Crisp and rich amber cup, this exotic tea combines notes of fresh Peppermint with a smooth uplifting taste of black tea and richness of cocoa. Sugar Alternative for people with diabetes. We have interesting mix of exotic tea blends ranging from Dessert Teas, Wellness Teas to the regular Classics. We’ve curated interesting flavours for every mood. Only the finest ingredients, expertly crafted, sourced naturally. Individually wrapped pyramid tea bags to deliver the exquisite taste of tea in full and to keep the flavour intact and free of moisture. Each blend has the finest of ingredients –100% NATURAL. Nothing Artificial. No Compromise. Prepared with the freshest of ingredients and well thought flavours. All because, we want you to DRINK GOOD TEA.











  • Have a look at all the latest Chayam Discount Codes, Offers, coupon codes, and deals on
  • Select the Chayam Coupon or Deal that you want to use.
  • Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
  • Visit the landing page and add the products to your cart and click on go to cart button.
  • Create an account or sign in to your Chayam account.
  • Apply the Discount Codein the Discount code box and avail of the extra Discount.
  • Add the address details and contact details and go ahead with the payment options.
  • Select the payment options and place your order at last.


  • PAYU
  • All major credit Cards
  • Debit Cards
  • Net Banking


  • You will receive an acknowledgement email from us on receipt of a successful order being placed by you on the website.
  • This email states your order reference number (Order#) and also the product/s that have been ordered by you.
  • We would advise you to save this email for any future reference until you receive the shipment.
  • Once your order is ready for dispatch we shall send you a confirmation email with the dispatch shipping details.
  • If you have not received any confirmation email on the checkout of your shopping cart and completion of payment then please contact us via email/ chat or telephone.
  • However, sometimes a confirmation email may have reached your spam or junk folder so please check these folders as well to reconfirm that you have not received an order confirmation.
  • Orders below Rs. 499 provides a flat shipping charge of Rs. 50
  • We offer free shipping on all orders above Rs 499 across India.
  • The Service has a delivery ETA of 5-7 days from the date of dispatch.
  • The products are generally dispatched within 48 hours of the order being received.
  • For any return or refund related queries, please reach out to us at


As per the Government directives, we are now delivering the orders to serviceable pin codes in the following places:

  • Delhi NCR
  • Chandigarh
  • Rajasthan
  • Punjab
  • Himachal Pradesh
  • Jammu and Kashmir
  • Uttarakhand
  • Uttar Pradesh
  • Gujarat
  • Maharashtra
  • Goa
  • Madhya Pradesh
  • Bangalore
  • Karnataka
  • Telangana
  • Andhra Pradesh
  • Tamil Nadu
  • Pondicherry
  • Kerala
  • Odisha
  • West Bengal
  • Assam
  • Arunachal Pradesh
  • Meghalaya
  • Nagaland
  • Mizoram
  • Chhattisgarh
  • Bihar
  • Jharkhand
  • Daman and Diu
  • Dadra and Nagar Haveli.

For places not included in the aforementioned list, you might experience some delay in shipment.

Your orders are packed and waiting to be dispatched until we receive further notice from the Government.


  • Check the status of your order via the Order Tracker page.
  • All you need is your order number and email address.
  • Track your parcel by following the link in your Shipment Confirmation email. This will be sent to you as soon as your parcel is shipped.

Return, Refund, And Cancellation Policy:

Refund policy

  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
  • To be eligible for a return, your item must be
  • In the same condition that you received it.
  • Unopened or unused
  • In its original packaging.
  • You’ll also need the receipt or proof of purchase.

 To start a return-

  • You can contact us at
  • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
  • Items sent back to us without first requesting a return will not be accepted.
  • You can always contact us for any return question at

Damages and issues

  • Please inspect your order upon reception and contact us immediately within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  • Exceptions / non-returnable items
  • Unfortunately, we cannot accept returns on sale items or gift cards.


  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method.Products returned by you because of a defect will be refunded in full, including a standard delivery cost incurred by you in returning the item to us.
  • Chayam Teas will not refund opened or used product.
  • All refunds will be initiated through a Bank NEFT/RTGS transfer.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.


What to do If my details entered are wrong?

  • Your order confirmation email lists your contact details (email, phone number) and delivery address.
  • If any of these have been entered wrongly then please let us know along with your order reference number as it may impact the delivery status of your product or we may not be able to get in touch with you to inform the dispatch details.

 What is your return and refund policy?

  • Products returned by you because of a defect will be refunded in full, including a standard delivery cost incurred by you in returning the item to us. Chayam Teas will not refund opened or used products.
  • All refunds will be initiated through a Bank NEFT/RTGS transfer

 If required can I cancel my order? How can I cancel my order? Can I modify my order?

  • Yes, you can cancel your order, please send us an email at or contact us at +91 82408 13532 with your order detail and your reference order number.
  • Yes, to modify your order please give us a call or email us at the earliest.
  • We cannot cancel your orders or modifications cannot be done after the order is dispatched.

 What is your delivery method and what should be the charges?

  • All orders are sent through reliable courier services (we use FedEx, Bluedart, DTDC, and others) and the Service has a delivery ETA of 5-7 days from the date of dispatch depending upon the location of delivery.
  • We offer Free Express Shipping on all orders above Rs. 499 across India.
  • Orders below Rs. 499 attract a flat shipping charge of Rs. 50
  • Taxes are included in the listed price. Cash on Delivery is Available (COD).

How soon should I expect my order parcel to arrive?

The Service has a delivery ETA of 5-7 days from the date of dispatch depending upon location of delivery.

What are the shipping fees?

  • We offer Free Express Shipping on all orders above Rs. 499 across India.
  • Orders below Rs. 499 provides a flat shipping charge of Rs. 50

How can I track my shipment?

You can track your shipment by heading to our dedicated Tracking page. Simply enter your 'Tracking Number' into the box and you can track your order. You can find the Tracking page here -

Do you ship outside India?

No, presently we do not ship outside India.

What are your accepted payment methods?

We accept payments through PAYU, all major credit and debit cards, net banking, and UPI.

How are your teas packed?

  • After sourcing our teas we bring them to our warehouse.
  • The teas then go through various checkpoints and quality testings like cleaning, sorting to remove any impurities/dust/foreign particles.
  • Teas then pass through a final quality check for leaf size, aroma, liquor, flavors, etc.
  • They are then vacuum-packaged. Then the teas are hand-blended in a clean environment, packed in the teabags, then the teabags are individually packed inside the sachets, and finally the sachets are individually heat sealed which retains the flavour and aroma intact.

 How can I try a sample of your product?

  • Deciding on a perfect tea that suits your likes can take a while. Hence, we have a separate Chayam Assorted Collection, wherein we present our customers with an assorted box of various teas.
  • Choose from a wide variety of samples, from our Assorted Tea Box of 12 different teas. You can find them here:

Do you offer gift wrapping?

  • No, we do not offer gift wrapping services.
  • Although, we have a dedicated Gift collection where you can find delectable collections of our single-origin teas, tea samplers, tea bags, and limited collector's editions as well.
  • Check out our Gift collections here -

 Is your tea sugar free?

Yes, all our teas are sugar free. There is no added sugar in it.

 Is your tea gluten free?

Yes, all our teas are naturally Gluten-free.


You may contact us in writing at

Sarojini Naidu Sarani, Kolkata- 700017,

West Bengal, India







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